Customer reviews of Shaks Motors Ltd

By Gurvinder B on 08 July 2018 | Verified purchase

Very professional. I went to see a car very honest telling me car needed work before delivery. Work carried and i was kept updated throughout. Overall very happy with my purchase highly recommend

By Noel S on 26 June 2018 | Verified purchase

Drove 20 miles from Solihull to Shak’s motors in Walsall to look at a Volvo S40. Shak greeted me & wife & let me take all the time I needed to look over the car. Shak wasn’t pushy or inpatient in the slightest, I took the car for a test drive & agreed a price to purchase the car. The description of the car was exactly how it was in the flesh, and with the added bonus of 6 months warranty which is fantastic considering I bought a 17 year old Volvo. I would recommend Shak’s motors to anyone looking for a realistically priced used car.

By Rebecca A on 18 May 2018 | Verified purchase

Bought a car frim them a few weeks ago now. Professional service and good cover package. Very happy.

By Paul C on 16 May 2018 | Verified purchase

I've had my ups and downs with dealers (and cars) in the past, so guaranteeing a reliable dealer was arguably my priority; safe to say with SM Motors and the owner, I've found one. The car was immaculate on inspection and all due time and consideration given to me when viewing. After I'd bought my Renault Megane, coupe, I noticed a slight crunch with the gearbox. A few days later diagnosed as likely the syncro-mesh in the gearbox. Immediate pangs of worry on that as gearbox changes are generally never cheap. Immediately called SM Motors owner and, equally immediately was put at ease; they guaranteed they would either sort it out or pay me back. In the end, it turns out they paid over and above the warranty, replacing not only the required parts but suspect/worn parts in the process as well. Safe to say I am extremely grateful do SM Motors and their owner, and for peace of mind on your vehicle purchase couldn't recommend anyone better. Superb customer service and attention to detail.

By Jave A on 27 April 2018 | Verified purchase

Honest and genuine person. Good customer service and genuinely cared about the sale of the car. Answered all questions that I had with honesty and accuracy.

By Shanna K on 20 April 2018 | Verified purchase

Excellent customer service, we are very happy with the car and we would highly recommend anyone to this dealership.

By Alin Andrei I on 20 April 2018 | Verified purchase

I had a really great experience, cool and easy going guy. No pressure during the checks, inspections and test drive of the car I bought, which BTW it was exactly as advertised. I've received all the support during the paperwork. I highly recommend them to anyone who is looking for a reliable car!

By Sean G on 03 October 2018 | Purchase not verified

Bought a very reliable car from Shaks Motors. Shak was very friendly and professional very knowledgeable about the cars very happy with the price Brilliant service would highly recommend to anyone .

By Vicki S on 03 October 2018 | Purchase not verified

called to arrange a viewing on a Kia Sportage - greeted very warmly - allowed to check the vehicle all over without being pushed in to purchasing. Insisted we wait till it had a full 12 months MOT on it before we took it for a test drive. Calls were made to us as promised. Test drove the vehicle/bought/drove home - no pushing to purchase and it was all carried out in a very relaxed easy manner. Great experience purchasing from this company

By Dave G on 19 June 2018 | Purchase not verified

excellent service, Brought a Citron c4. very friendly staff. didn't feel pressurised when looking over the car.